Marcel Digital offers customized Umbraco CMS support and maintenance solutions to keep your website running optimally at all times. In 2017 alone, we handled over 100 Umbraco support tickets and responded to 95% of all issues within 48 hours. Our client and customer feedback survey showed an over 99% approval and satisfaction rating overall. In fact, we’ve handled issues and technical support for other Umbraco agencies and continue to be thought leaders in maintaining and enhancing the Umbraco CMS!
Our support and maintenance packages include:
- Daily database & core backups
- Umbraco version upgrades as they happen
- 24/7 uptime monitoring
- Ongoing training for new features & capabilities
- Guaranteed response and resolution times
- Site speed optimization
"I can't believe how simple Marcel Digital and Umbraco Cloud made it toget a beautiful and easy-to-use website. My only regret is not doing this sooner."
"Marcel Digital helped our site migration move along smoothly and continue to provide direction to increase our results."
"Everyone I worked with was very smart, accommodating, and easy to work with. Marcel Digital should be (and probably at the very top) of any shortlist of agencies."
"We are very pleased with the Umbraco website developed by Marcel Digital. Their Umbraco Master's transparent development process and attention to detail resulted in a beautiful website that has made a tremendous impact on our digital marketing efforts. They continue to be valued partner and one we recommend without hesitation."
"We searched many different options when we made the decision to build a new website. Marcel Digital was selected for many reasons to build our Umbraco website and we are very satisfied with our decision. Marcel Digital is prompt in responses, attentive to our needs and patient with our requests. They help to guide us using their skill and knowledge of website design and marketing. We have a superior website today and appreciate Marcel's ongoing assistance to maintain it and improve it."
"Marcel has been a great a partner in our journey into the 21st century. They helped us to build a beautiful and functional Umbraco website, and have been there to help support us anytime an issue arises. The increase in quality of leads was immediately recognized and anytime there was a change in lead flow our Marcel team was immediately there to offer suggestions and help us stay updated. We truly view Marcel as an extension of our team."
As a Certified Umbraco Gold Partner that staffs Umbraco Masters, Developers, and Professionals in-house, you can be sure that your website is always in the hands of recognized Umbraco experts and supported by our suite of best-in-class tools.
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Need Umbraco Support?
We’re Umbraco Masters and Professionals that support, maintain, and even update your website as new Umbraco versions go live! Let us worry about it – we’ve got you covered!